University of the Philippines Los Baños
Sunday, 29 September 2013 10:06

OSA develops new automated system

The Office of Student Affairs (OSA) has developed the OSA Management (OSAM) System to automate its procedures for more efficiency and productivity. Two processes which it has recently made available online are the filing of daily time records (DTR) by student assistants and scheduling of appointments in the application for the Socialized Tuition and Financial Assistance Program (STFAP).

According to the Scholarships and Financial Assistance Division (SFAD), the OSAM System ensures that DTR entries are valid, i.e., there are no class and work schedule conflicts. It has also shortened the time that SFAD staff needs to validate DTR data from three weeks to less than a day. Moreover the OSAM System has freed the students from the inconvenience of DTRs being returned to them due to incorrect entries as the System itself generates the document.

The OSAM System also features online setting of appointments for students applying for STFAP. Starting February 2013, STFAP applicants only needed to set and confirm an appointment online to be assured of being accommodated when they go to OSA. This means that they do not anymore have to wake up before the break of dawn, run to OSA, and jostle for a slot in what used to be a 40-a-day limit of SFAD to the number of interviewees. Now, they only need to go to OSA before the appointed time and wait for their student numbers to be called through OSAM’s speech synthesis system similar to that used in commercial banks. The improvement in STFAP processing introduced through the OSAM System and OSA’s decision to deploy more interviewers have since vastly improved STFAP processing at UPLB.

To avail of this service, students may login at Those who do not have access to computers or Internet connection are encouraged to use computer units at Room 5 of the second floor of the Student Union building.

OSA will continue to release more online services soon including the SLB automation, centralized knowledgebase and helpdesk, support TV, and online counseling.